All complaints received through E-mail are down loaded and printed and sent to the concerned section for further action on the complaint. Complaints received through E-mail which do not have the name and complete postal address are treated as pseu- donymous and are dealt with as per the guidelines of complaint handling process. There is no self generated acknowledgment of complaints received through E-mail. The printed copy of the complaint received on E-mail is dealt with as per the guidelines of the complaint handling process.
Only those complaints which have been sent for investigation and report are acknowledged by the Commission and the status of such complaints will be made available to the complainant through the Commission’s website.

Commission accepts complaints only against specified categories of officers who are posted in the organisation which are under the Commissions jurisdiction. Please see Complaint Policy for details.